Who do I contact for technical support?

For support accessing the portal, billing or any other features, please submit a support ticket below.

When you ask for assistance please provide your login email address and your full name (no nicknames) in the body of the email. This will help them to fix your tech issue much faster.

Why? Because oftentimes our back end program does not have a record of your nickname, or it may have your maiden name, or you may have registered with a couple of email addresses, so having the correct associated email address is super helpful.



Thanks so much!! Cheers to speedy tech assistance. 🙂

Where do I access the call schedule?
Visit the “Schedule” tab to the left to access the IGC call schedule + calendar of events. To add this calendar to your Google calendar, visit the calendar and click “Subscribe” on the bottom right. It will populate in your Google calendar as “IGC Events” and you will see it on the left of your Google calendar under “Other calendars.”
I can’t see the modules of my courses! What do I do?

If you can’t see any of the modules, submit a support ticket below so we can take a look at your membership account and help you get access to what you need.

What is IGC’s cancellation policy?
IGC requires a 30-day notice to cancel your membership. You are responsible for any payments within that 30 days. This does not include IGC Coach Training (a 6-month, full tuition commitment) or Leaders Rising (a 12-month, full tuition commitment).

If you wish to cancel, click “My Account” on the top right above and follow the instructions for “Cancel my IGC Membership.”

How do I add Coach Training program to my membership?

Request a call with one of our Admissions Advisors here.

You can also email with any questions about enrolling in the upcoming training course!


How frequently does IGC's Coach Training occur?
Training takes place every spring and fall. Typically, class begins the first week of March and the first week of October.
Do I have to do any work outside of IGC to become a certified life coach?

By following our certification process, you’ll be a Certified Professional Coach with the ability to specialize in any area of life or business you desire! Be sure to visit the International Coach Federation website here for updates to the ICF Certification Process, a separate certification only available to IGC Training Grads!

What do you recommend I charge as a coach?

We recommend our coaches begin charging at least $150/hour to stay within industry standards. As you grow your coaching practice, you can start creating more in-depth packages and higher rates!

Can I still have my own business while being part of IGC?
Yes! We wouldn’t have it any other way. Many of our members are coaches, healers + soulful entrepreneurs who have added IGC to their personal development arsenal.
Do I have to continue paying monthly to stay in IGC after I become certified?

Nope! You have access to IGC’s The Six Figure Circle for life. You can choose to enroll in other courses or trainings, however, your IGC Coach Training and/or Level II Leaders Rising tuition covers The Six Figure Circle and portal access to your course for life.

What is required in order to graduate and become an IGC Certified Coach?
  • Attendance to at least 80% of all live training calls
  • 10 hours/semester of partner coaching with another coach in your collective
  • Submission of partner coaching call log with links to recordings
  • Submission of all IGC Coaching I + II exercises
  • One live coaching observation with your trainer, per semester. Average of semester 2 evaluation must be 3.0 or higher
  • One recorded call observation in semester 2, with an average of 3.0 or higher
How do I join the next Leaders Rising?
  • Complete full 6-months of IGC’s Coach Training and pass with an overall average of 3.0 or above on all submitted materials OR be able to show completion from another coaching institute and/or have a minimum of 5 years experience as a coach or in a coaching related field
  • Be in good standing on your current payment plan (if applicable)
  • Ask your trainer about Leaders Rising enrollment + openings or email

To read more about Leaders Rising, go here: